About Us
Building healthcare technology with uncompromising standards.
Arthur Ford, LLC is a software engineering firm specializing in healthcare technology. We design and build applications where security and accessibility aren't features — they're the foundation everything else is built upon. Every system we ship meets HIPAA compliance requirements and WCAG 2.1 AA accessibility standards.
The company was founded by Andrew Gillis and Adam Williams with a straightforward conviction: the people who need software most — patients, caregivers, families navigating complex care — deserve the same caliber of engineering that powers the world's most demanding systems.
Our name comes from our middle names — Arthur and Ford — which also happen to be the protagonists of Douglas Adams' The Hitchhiker's Guide to the Galaxy. We like to think we inherited some of that spirit: stay curious, don't panic, and always know where your towel is.
We build software for people navigating some of life's hardest moments. That responsibility shapes everything we do — from how we write code to how we make product decisions. If it wouldn't be good enough for our own families, it doesn't ship.
Our Team
Andrew A. Gillis, MS
Co-Founder & Lead Engineer
Andy Gillis is the technical architect behind CareCoordinate and everything Arthur Ford builds. With a Master of Science in Information Systems from Virginia Commonwealth University and nearly two decades of professional software engineering, he brings a rare combination of deep technical range and hands-on leadership to the company.
His career spans healthcare, mortgage, and enterprise software — from building electronic medical record systems and healthcare web services to designing cloud platforms and microservice architectures for some of the industry's largest servicers. Along the way, he's built automated testing frameworks from scratch, led Agile teams, mentored engineers across organizations, and spoken at national conferences on test automation.
What drives Andy isn't just writing code — it's writing code that's correct, tested, and built to last. He's a relentless advocate for test-driven development, clean architecture, and the principle that quality is never something you bolt on later. CareCoordinate reflects that ethos in every layer: comprehensive test coverage, continuous integration, HIPAA-compliant security, and accessibility standards that aren't negotiable.
Andy's career traces a deliberate arc through the software industry. He started in multimedia production and IT administration, then moved into Java development building an electronic medical record system. From there he spent years as an automated testing engineer, pioneering test frameworks and championing TDD and BDD practices. That foundation led to backend engineering and cloud platform work, then into senior cloud engineering designing microservices and CI/CD pipelines at scale. Today he works as a Software Architect, leading architectural roadmap and modernization efforts. He holds certifications as a SAFe 6 Agilist, Professional Scrum Developer, and Professional Scrum Master.
Adam F. Williams
Co-Founder & Product Owner
Adam Williams didn't arrive at CareCoordinate through market research. He arrived through fifteen years of lived experience — coordinating care for his disabled mother alongside other family members, navigating the scheduling, the communication gaps, the constant effort of making sure everyone knew what needed to happen and when. That experience is the heartbeat of everything Arthur Ford builds.
Professionally, Adam brings a career defined by exactly the skills that building and running a software company demands: organizing complex systems, managing people, and making sure nothing falls through the cracks. His background in Human Resource Management — earned through both a Post-Baccalaureate degree from Virginia Commonwealth University's School of Business and years of hands-on HR leadership — gave him deep fluency in process design, compliance, and what it actually means to build systems that serve people well.
Before his HR career, Adam spent a decade as a General Manager overseeing the full operation of a high-volume business — managing staff, monitoring budgets, resolving customer concerns, and keeping a complex organization running smoothly day to day. That experience taught him how to lead teams, how to listen to customers, and how to make decisions under pressure.
What ties all of it together is a conviction that good systems — whether they're HR processes, restaurant operations, or mobile applications — exist to make people's lives more manageable. CareCoordinate is the direct expression of that conviction: a tool built by someone who has sat in the caregiver's seat, and who has spent a career making complicated things work.
Andy's Education
MS, Information Systems · 4.0 GPA
Virginia Commonwealth University, School of Business
Post-Bacc Certificate, Information Systems
Virginia Commonwealth University, School of Business
BS, Mass Communications
Virginia Commonwealth University
Adam's Education
Post-Bacc, Human Resource Management
Virginia Commonwealth University, School of Business
BFA, Art History
Virginia Commonwealth University
What We Build
AI-Driven Intelligence
We integrate artificial intelligence into every layer of our applications—from predictive care insights and natural language interfaces to intelligent systems that connect users with the right information at the right time. Our AI operates within strict safety rails, ensuring that automation enhances human judgment without replacing it.
HIPAA-Compliant Security
Every system we build meets or exceeds HIPAA security standards. End-to-end encryption, comprehensive audit logging, role-based access controls, and zero-trust architecture are engineered in from day one—not bolted on after the fact. We protect sensitive health information with the same rigor applied to financial and defense systems.
ADA-Compliant Accessibility
Technology should serve everyone. Every interface we build meets WCAG 2.1 AA accessibility standards. High-contrast display modes, screen reader compatibility, keyboard navigation, and thoughtful touch targets ensure that our applications work for users of all abilities. Accessibility is a design principle, not a checkbox.
Our Values
We build for the people who need it most.
Too many people navigating some of life's hardest moments — caring for an aging parent, managing a chronic condition, coordinating care across a scattered family — are handed tools that weren't built with them in mind. We started Arthur Ford to change that.
People Before Products
Every feature we build starts with a real need. We listen to caregivers, families, and care recipients—and we let their experiences drive our decisions, not trends or assumptions.
Privacy as a Right
The people who use our apps are often sharing deeply personal information during vulnerable moments in their lives. We treat that trust as sacred. HIPAA compliance isn’t a marketing line—it’s the foundation.
Accessibility Without Compromise
An app that doesn’t work for everyone isn’t a good app. ADA compliance and inclusive design are core to how we build, not afterthoughts.
Technology in Service of Connection
We use AI and modern technology to make hard things easier—so families can spend less time managing logistics and more time being present for each other.
Long-Term Thinking
The communities we serve deserve software that will be maintained, improved, and taken seriously. We’re building for the long haul.